Terms of service
Last Updated: 18 August 2026
Welcome to Silvara by Muskan. These Terms & Conditions (“Terms”) govern your access to and use of silvarabymuskan.com (“Website”) and your purchase of products from us.
By accessing the Website or placing an order, you agree to be bound by these Terms.
1. About Our Website
The Website is operated by Silvara by Muskan, a jewellery business offering silver jewellery and related products.
The products, descriptions, images, prices, availability, and other information displayed on the Website are subject to change without prior notice.
2. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, colours, sizes, and other information are accurate.
However, slight differences may occur due to:
- Screen/device settings
- Photography and lighting
- Manufacturing or finishing variations
- Product design characteristics
Such minor variations do not necessarily constitute a product defect.
3. Jewellery Care
Jewellery should be handled and stored appropriately.
Exposure to water, chemicals, perfumes, cosmetics, sweat, humidity, and other environmental factors may affect the appearance or finish of jewellery over time.
Customers are responsible for following reasonable jewellery-care practices.
4. Product Prices
All prices displayed on the Website are in Indian Rupees (INR), unless otherwise stated.
Prices may be changed at any time without prior notice.
The applicable price for an order is the price displayed at the time the order is placed, subject to any applicable promotional terms or pricing errors.
5. Orders
When you place an order, you are making an offer to purchase the selected products.
An order confirmation does not necessarily mean that the order has been finally accepted. We reserve the right to cancel or refuse an order in circumstances including:
- Product unavailability
- Pricing or listing errors
- Suspected fraudulent activity
- Incorrect customer information
- Delivery limitations
- Technical or system errors
- Other legitimate business reasons
If an order is cancelled after payment has been received, the applicable amount will be refunded according to the relevant payment/refund process.
6. Payment
Customers must provide valid and accurate payment information when placing an order.
Payments may be processed through third-party payment gateways. We are not responsible for temporary payment-gateway failures, bank delays, or issues caused by third-party payment providers.
7. Shipping and Delivery
Delivery timelines and charges are governed by our Shipping Policy.
Delivery estimates are not guaranteed dates and may be affected by circumstances beyond our reasonable control.
8. Returns and Refunds
Returns, exchanges, cancellations, and refunds are governed by our Return & Refund Policy.
By placing an order, you acknowledge and agree to the applicable return and refund terms.
9. Intellectual Property
All content available on the Website, including but not limited to:
- Brand name and logo
- Product photographs
- Product descriptions
- Graphics
- Website design
- Text
- Videos
- Marketing material
is owned by or licensed to Silvara by Muskan, unless otherwise stated.
You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit Website content without our prior written permission.
10. User Conduct
You agree not to:
- Use the Website for unlawful purposes
- Provide false or misleading information
- Attempt to gain unauthorized access to the Website
- Interfere with Website security or functionality
- Use automated systems to scrape or collect Website information without permission
- Engage in fraudulent transactions
- Misuse promotional offers, discount codes, or referral benefits
11. Third-Party Services
Our Website may use third-party services such as payment gateways, courier/logistics providers, analytics services, hosting services, and other technology providers.
Your use of third-party services may also be subject to their respective terms and policies.
12. Limitation of Liability
To the extent permitted by applicable law, Silvara by Muskan shall not be liable for indirect, incidental, special, or consequential losses arising from the use of the Website or products purchased through it.
Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
13. Website Availability
We aim to keep the Website available and functional; however, we do not guarantee uninterrupted, error-free, or continuous access.
The Website may occasionally be unavailable due to maintenance, technical issues, updates, hosting problems, or circumstances beyond our reasonable control.
14. Changes to These Terms
We reserve the right to update or modify these Terms from time to time.
The updated Terms will be published on this page with the revised “Last Updated” date.
Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
15. Governing Law
These Terms shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising in connection with these Terms or your use of the Website shall be subject to the jurisdiction of the appropriate courts having jurisdiction under applicable law.
16. Contact Us
For any questions regarding these Terms & Conditions, please contact:
Silvara by Muskan
Phone: +91 9717118201
Email: Silvara@gmail.com
Website: silvarabymuskan.com
