Privacy policy

Last Updated: 18 August 2026

At Silvara by Muskan (“Silvara”, “we”, “us”, or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit or make a purchase through silvarabymuskan.com (“Website”).

By using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our Website, create an account, place an order, contact us, or subscribe to our communications, we may collect information including:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Order and transaction details
• Product preferences and purchase history
• Information you provide when contacting customer support
• Device, browser, IP address, and Website usage information
• Cookies and similar technologies used to improve your browsing experience

We only collect information that is reasonably necessary for providing our services and operating our Website.

2. How We Use Your Information

We may use your information to:

• Process and fulfill your orders
• Deliver your purchases
• Process payments and refunds
• Communicate with you regarding your orders
• Provide customer support
• Respond to your questions and requests
• Improve our products, services, and Website
• Prevent fraudulent or unauthorized transactions
• Send promotional communications where permitted and where you have opted in
• Comply with applicable laws and legal requirements

3. Payment Information

Payments made through our Website may be processed by third-party payment service providers.

Silvara by Muskan does not intentionally store complete credit/debit card numbers, CVV numbers, UPI PINs, passwords, or other sensitive payment credentials on its own servers.

Payment information is handled by the relevant payment service provider in accordance with its privacy and security practices.

4. Cookies

Our Website may use cookies and similar technologies to:

• Keep your shopping cart functional
• Remember your preferences
• Understand how visitors use our Website
• Improve Website performance
• Provide relevant marketing or promotional experiences

You may control or disable cookies through your browser settings. However, disabling certain cookies may affect some Website functionality.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers who assist us with:

• Payment processing
• Order fulfillment
• Shipping and delivery
• Website hosting and technology
• Customer support
• Analytics and marketing services
• Fraud prevention and security

Such information is shared only to the extent reasonably necessary for providing these services.

We may also disclose information where required by law, legal proceedings, government authorities, or to protect our legal rights and the safety of our customers and business.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

7. Third-Party Services

Our Website may contain links to or integrate services operated by third parties. Their privacy practices may differ from ours.

We encourage you to review the privacy policies of such third-party services before providing them with your personal information.

8. Your Rights

Subject to applicable law, you may contact us to:

• Request information about personal data we hold about you
• Request correction of inaccurate information
• Request deletion of information where legally permissible
• Withdraw consent for certain communications
• Ask questions regarding the handling of your personal information

Some information may need to be retained where required for legal, accounting, fraud-prevention, or legitimate business purposes.

9. Children's Privacy

Our Website is not intended for children who are unable to legally enter into transactions. We do not knowingly collect personal information from children for the purpose of making unauthorized purchases.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, Website, services, or applicable laws.

Any updated version will be posted on this page with the revised “Last Updated” date.

11. Contact Us

If you have any questions regarding this Privacy Policy or the way we handle your information, please contact us:

Silvara by Muskan
Phone: +91 9717118201
Email: Silvara@gmail.com
Website: silvarabymuskan.com